Privacy Policy

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• WhatsApp Number
• Nationality
• Passport Details (where required)

Travel Preferences

• Travel Dates
• Number of Travelers
• Special Requests
• Booking Information
• Flight Preferences
• Hotel Preferences
• Visa Documentation
• Emergency Contact Information
• Payment Information

Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Tracking Information

We use your information to:

• Respond to travel inquiries
• Create customized itineraries
• Process bookings and reservations
• Arrange visas and travel documentation
• Provide customer support
• Send booking confirmations
• Improve our services
• Conduct internal business operations
• Send promotional offers and travel updates (where permitted)

We may share your information with trusted third parties when necessary to provide travel services, including:

• Airlines
• Hotels and Resorts
• Destination Management Companies (DMCs)
• Cruise Operators
• Transportation Providers
• Visa Processing Partners
• Insurance Providers
• Payment Service Providers

We only share information necessary to fulfill your travel arrangements.

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Personalize user experiences
• Support marketing and advertising activities

You may disable cookies through your browser settings; however, some website features may not function properly.

With your consent, we may send:

• Travel offers
• Destination updates
• Promotional campaigns
• Newsletters
• Special holiday packages

You may unsubscribe from marketing communications at any time using the provided unsubscribe link or by contacting us directly.

We retain personal information only for as long as necessary to:

• Fulfill travel services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, we will securely delete or anonymize it.

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain processing activities

Requests may be submitted using the contact details provided below.

Our website may contain links to third-party websites, including travel suppliers and partners.

We are not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review their privacy policies separately.

Our services are not directed toward children without parental or guardian involvement.

We do not knowingly collect personal information from children except where necessary for family travel bookings and with appropriate consent.

As a travel company, your information may be shared with service providers located in different countries to facilitate travel arrangements.

By using our services, you acknowledge and consent to such transfers where necessary.

ThaiViet Holidays Private Limited reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

If you have questions regarding this Privacy Policy or our handling of personal information, please contact:

• ThaiViet Holidays Private Limited
• Email: support@thaivietholidays.com
• General Enquiries: bookings@thaivietholidays.com
• Website: www.thaivietholidays.com
• Phone: +91 90118 22666