ThaiViet Holidays
Payments

Simple, secure payments

Pay the way that suits you — bank, UPI, card, or gateway. Every transaction is processed through trusted, encrypted channels.

Bank Transfer

Direct deposit to our domestic and international accounts. Preferred for full-balance payments.

UPI

Instant payments for Indian travellers — ideal for deposits and small balances.

Credit / Debit Cards

Visa, MasterCard, Amex, RuPay via secured gateway. Processing fees may apply.

Approved Gateways

International gateways for non-INR settlements and corporate billing.

Payment schedule

Booking Deposit

25%–50% of total package cost to confirm services. Required to lock hotels, flights, and cruises.

Interim Payments

Some itineraries (premium hotels, cruises, peak-season flights) require staged payments — communicated upfront.

Balance Payment

Must be cleared by the date in your booking confirmation — typically 14–30 days before travel.

On-trip Add-ons

Spas, extra excursions, and minibar are settled directly at the hotel or with the operator.

Refund timelines

Credit / Debit Cards7–30 business days
Bank Transfers (Domestic)7–14 business days
International Transfers14–21 business days, subject to correspondent banks
UPI5–10 business days

Approved refunds follow the timelines above; full eligibility and cancellation charges are set out in our Booking & Refund Policy.

Security & currency

  • Card data is processed by PCI-compliant gateways — we never store full card numbers.
  • Invoices are issued in INR, USD, or THB depending on settlement currency.
  • FX conversion is at the gateway's prevailing rate; cross-border fees are at actuals.
  • For wire transfers, account details are shared on the official invoice only.

Booking terms are governed by our Terms & Conditions.

Questions about a payment?

Our concierge team responds within one business day.

Talk to Us